Privacy & Security

TK11 App's
Privacy Policy
Your Data Fully Secured

TK11 App takes your privacy seriously. This page gives you a clear, transparent overview of what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026  |  SSL 256-Bit Secured
🔐
Our Data Protection Commitment
TK11 App Is Here for You
End-to-End Encryption
GDPR-Compliant Policy
No Sale of Data to Third Parties
Secure Data Storage
Pillars of Protection

How TK11 App Protects Your Privacy

Tk11 app follows six core pillars to protect every member's data.

Strong Encryption

All data is secured with 256-bit SSL/TLS encryption. Your password, payment details, and personal data are never stored or transmitted in plain text.

Personal Data Control

Only you have the right to view, correct, or delete your information. TK11 App does not share your data without your permission.

Not Sold to Third Parties

TK11 App never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

Secure Server Storage

All data is stored in world-class data centers with 24/7 security monitoring. Both physical and digital protection are fully ensured.

Transparent Cookie Policy

TK11 App is transparent about which cookies it uses and why. You have the right to disable non-essential cookies at any time.

Data Breach Protection

In the event of a data breach, TK11 App will notify affected members within 72 hours and take swift remedial action.

1

Introduction & Scope of This Policy

TK11 App (tk11app.win) places your privacy above all else. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and the steps we take to keep your data safe.

This Policy TK11 App's website, mobile app, and all digital services. By using our platform, you agree to this Privacy Policy.

Important

This Policy is available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.

2

What Information We Collect

TK11 App Two types of information are collected from members — data provided directly by the user and data collected automatically. Each category is used for specific purposes.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Account Verification
Contact Information Mobile number, email address Support & Notifications
Financial Information BKash/Nagad number, transactions Payment Processing
Device Information IP, Browser & OS Information Security & UX
Gaming History Bets, wins/losses, sessions Responsible Gaming
What We Don't Collect

TK11 App never stores your password in plain text. Bank card numbers and CVV details are never held directly on our servers.

3

Purpose of Data Use & Legal Basis

TK11 App Your data is used only for specific, legitimate purposes. We never use your information for anything excessive or unrelated to our services.

  • Account Management: For registration, login, and account verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly and effectively.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Responsible Gaming: To provide timely support to problem gamblers.
  • Service Improvement: Analytics used to enhance the user experience.
  • Legal Compliance: To meet regulatory and compliance requirements.
Marketing Communications

TK11 App may send you SMS or email messages about bonuses and promotions. You can opt out at any time through your account settings.

4

Data Retention, Duration & Security Measures

TK11 App Your data is stored on servers secured with the latest safety technology. Our data centres are ISO 27001 certified and monitored by a dedicated security team 24/7.

Retention periods depend on the type of data and applicable legal requirements. In general, certain data may be retained for up to 5 years after account closure for legal and compliance purposes.

  • All data is stored with 256-bit AES encryption.
  • Real-time intrusion detection system is active.
  • Regular third-party security audits conducted.
  • Staff access to data is restricted on a need-to-know basis.
  • Data backups maintained across multiple geographic locations.
5

Policy on Sharing Data with Third Parties

TK11 App Your personal data is never sold to any third party. However, limited information may be shared with trusted partners as necessary to operate our services.

  • Payment Providers: bKash, Nagad, Rocket — used solely to complete transactions.
  • Game Providers: Only the minimum data necessary to operate the games.
  • Cybersecurity Firm: Analytical data used for fraud prevention.
  • Law Enforcement: Disclosure of information when required by a lawful order.
What We Don't Do

TK11 App never sells or rents your personal information to advertisers, data brokers, or other gaming companies.

6

Cookie & Tracking Technology Policy

TK11 App Cookies and similar technologies are used to improve user experience and ensure the secure operation of the platform.

Essential Cookies

For storing login sessions, security tokens, and language preferences. Without these cookies, the site will not function properly.

Analytics Cookies

To understand which pages are most visited. All data is anonymous and aggregated.

Preference Cookies

To remember your language, theme, and other personal settings.

Cookie Controls

You can block non-essential cookies at any time through your browser settings. Please note that some features may not function properly as a result.

7

Your Privacy Rights

TK11 AppAs a member, you have important rights over your own data. To exercise these rights, please reach out to our support team.

👁️
Right to Access

You may request to see what information we hold about you.

✏️
Right to Rectification

You have the right to request corrections to any inaccurate information.

🗑️
Right to Erasure

You may request deletion of your data under certain circumstances.

📦
Right to Data Portability

You may request a copy of your data in a specific format.

🚫
Right to Restrict Processing

The right to object to the processing of certain data.

📧
Marketing Opt-Out

The right to opt out of marketing communications at any time.

8

Children's Privacy Protection

TK11 App's services are strictly for users aged 18 and above. We never knowingly or intentionally collect personal information from minors.

An age verification process is applied at registration. If an underage account is identified, it will be closed immediately and all associated data will be permanently deleted.

A Note for Parents

If your child has been using TK11 App, please contact us immediately at [email protected]. We will act promptly.

9

Privacy Policy Update Process

TK11 App This Privacy Policy may be updated from time to time — for example, due to changes in law, the introduction of new services, or security improvements.

  • You will be notified by SMS or email before any significant changes take effect.
  • The date of the latest update will be displayed at the top of the page.
  • Continued use of the site after changes indicates acceptance of the updated policy.
  • Copies of previous policy versions are available upon request.
10

Privacy Contact

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact TK11 App's Data Privacy Team.

Contact Details

Email: [email protected]
Live Chat: Available 24/7 (in Bangla)
Response time: typically within 3 business days

This Privacy Policy was last updated in January 2026. TK11 App is committed to protecting your privacy.

🔐

Your data is protected — TK11 AppPlay safely on

TK11 App stands by you with a firm commitment to privacy. Sign up and enjoy a trusted platform with total peace of mind.

Completely Safe No Data Sales SSL Secured

* For players aged 18+ only. Please gamble responsibly.

বাংলা