Legal Document

TK11 App
Terms and Conditions
Fully in Bengali

Please read these Terms and Conditions carefully before using TK11 App. By registering on our platform or using our services, you are deemed to have accepted these Terms.

Last Updated: January 2026  |  Language: Bengali
Key Points
Account Registration Requirements
Age Verification Policy
Bonus & Promo Terms
Payment & Withdrawal Policy
Responsible Gaming Rules
Prohibited Activities
Core Policy

The Foundation of TK11 App Services

There are fundamental policies governing the use of our services that all members must follow.

Account Verification

Each account on TK11 App belongs to one real individual. Multiple accounts are prohibited. Providing accurate information at registration is mandatory.

Data Protection

Your personal information and financial data are fully secure. All data is stored in accordance with SSL encryption and international data protection standards.

Zero Tolerance for Fraud

Any form of fraud, bonus abuse, or system manipulation is strictly prohibited. Violations will result in permanent account closure.

Responsible Gaming

TK11 App encourages all members to play responsibly. Limit-setting features and self-exclusion tools are available.

Transparent Payment Policy

All deposit and withdrawal transactions are fully transparent. No hidden charges. All terms are clearly stated upfront.

Legal Compliance

TK11 App operates in compliance with international gaming laws and regulations. All activities are conducted within policies approved by the relevant regulatory authorities.

1

General Terms & Conditions and Introduction

TK11 App (bundles.tk11app.win) is an online gaming and betting platform based in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between TK11 App and its users. By registering on our platform or using any of our services, you are deemed to have accepted these Terms.

TK11 App We reserve the right to modify these terms and conditions at any time. Members will be notified in advance of significant changes via email or SMS. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

Important Notice

These Terms are available in both English and Bengali. In the event of any discrepancy, the English version shall take precedence.

2

Account Registration & Management

TK11 AppTo open an account with -, you must provide accurate and complete information. The name, mobile number, and date of birth submitted at registration must match your National ID card.

  • Each individual may register only one account.
  • Transferring or selling your account to a third party is strictly prohibited.
  • Keeping your account password confidential is your own responsibility.
  • Any unauthorized use of your account must be reported to support immediately.
  • Any changes to your information must be verified through the support team.
Warning

Registering with false or inaccurate information will result in account termination and possible forfeiture of deposited funds.

3

Age, Eligibility & Location

TK11 App- services are available to users aged 18 and above only. We enforce strict age verification procedures to protect minors. A copy of your National ID or passport may be required as proof of age.

Terms Description Status
Minimum Age 18 years or older Mandatory
Identity Verification NID / Passport Required
Multiple Accounts Multiple Accounts by the Same Person Prohibited
Proxy Usage VPN / Proxy Server Prohibited
4

Deposit Terms & Payment Policy

TK11 App- accepts deposits via bKash, Nagad, Rocket, and bank transfer. Deposits must be made from your own mobile banking or bank account — deposits from third-party accounts are not accepted.

  • The minimum deposit amount is BDT 100.
  • Deposits are generally credited to your account instantly.
  • TK11 App does not charge any deposit fees.
  • If you experience a deposit issue, please contact support within 30 minutes.
  • Suspicious deposits may be placed on hold automatically.
Deposit Tips

Make sure to use the correct account number when making a deposit. Keep your transaction reference number on hand — you may need it if any issues arise.

5

Bonus & Promotional Offer Terms and Conditions

TK11 AppSpecific conditions must be met to enjoy bonuses and promotional offers on -. Each bonus carries its own wagering requirements — winnings from a bonus cannot be withdrawn until those requirements are fulfilled.

Welcome bonuses typically require a wagering requirement of 30x to 40x. For example, a BDT 1,000 bonus with a 30x requirement means you must wager BDT 30,000 before the bonus becomes withdrawable.

  • Multiple bonuses cannot be activated at the same time.
  • Once a bonus is activated, it cannot be cancelled.
  • Bonuses may only be used on eligible games — not all games qualify.
  • Any evidence of bonus abuse will result in account suspension.
Bonus Advice

Please read the relevant terms carefully before claiming any bonus. For any bonus-related queries, contact the TK11 App support team.

6

Withdrawal Policy & Terms

TK11 AppYour account must be fully verified before you can make a withdrawal on -. Withdrawals are only permitted to the account holder's own account — transfers to third-party accounts are not accepted.

  • The minimum withdrawal amount is BDT 200.
  • Bkash/Nagad transfers are typically completed within 3–8 minutes.
  • A maximum of 5 withdrawal requests can be made per day.
  • Additional verification may be required for large withdrawals.
  • Wagering requirements apply to any winnings derived from bonuses.

In accordance with our Anti-Money Laundering (AML) policy, source verification may be required for large withdrawal amounts. TK11 App We reserve the right to investigate any suspicious transactions.

7

Betting Rules & Odds Policy

TK11 AppCertain rules apply before placing bets in the Sports Betting section on -. Odds are updated in real time, and the odds at the moment a bet is confirmed are final.

  • Once a bet is confirmed, it cannot be cancelled — except via cashout.
  • If a bet is cancelled due to a technical issue, the stake will be fully refunded.
  • If a match is cancelled, the stake for that bet will be refunded.
  • TK11 App reserves the right to void any bet where an obvious error in the odds is identified.
  • Accounts may be investigated for suspicious betting patterns.
8

Prohibited Activities & Penalties

TK11 AppThe following activities are strictly prohibited on -. Any violation may result in permanent account suspension and forfeiture of winnings.

  • Money laundering or any illegal financial activity.
  • Bonus hunting or systematic bonus abuse.
  • Use of software bots or automated betting tools.
  • Creating or operating multiple accounts.
  • Hacking or system manipulation.
  • Sharing your account with other members.
  • Operating an account on behalf of a minor.
Penalty Provisions

If evidence of prohibited activities is found, TK11 App reserves the right to suspend the account, forfeit the balance, and pursue legal action where necessary.

9

Responsible Gaming Policy

TK11 App We believe gaming is a form of entertainment — it should never be treated as a primary source of income. We encourage all members to play responsibly and are committed to supporting those experiencing problem gambling.

  • Deposit Limits: Set your own daily, weekly, or monthly limits.
  • Betting Limit: Set a maximum stake amount for each bet.
  • Self-Exclusion: Pause your account for anywhere from 1 week to permanently.
  • Cooling-Off Period: Take a break from gaming for a set period of time.
  • Reality Check: Receive alerts after a set period of play.
Need Help?

If you are experiencing gaming-related issues, TK11 App's support team is here to help. Visit our Responsible Gaming page to learn more.

10

Terms Updates & Contact

TK11 App These terms and conditions may be updated in part or in full at any time. For significant changes, members will be notified via SMS or email at least 7 days in advance.

If you have any questions or comments regarding these Terms, TK11 AppContact - customer support. Our team is available 24/7 to assist you.

Contact

Email: [email protected]  |  Live Chat: Available 24/7  |  Telegram: @tk11support

These Terms and Conditions were last updated in January 2026. All disputes are subject to the jurisdiction of the International Gaming Commission.

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* For users aged 18 and above only. Completing registration constitutes acceptance of the Terms and Conditions above.

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